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Planning Noise Help

Heat pumps

Heat pump noise assessments

Air-source heat pumps are increasingly common, and noise is the issue councils most often raise about them. Here's when an assessment tends to come up and what helps.

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When a heat pump might need an assessment

Many domestic heat pumps can be installed under permitted development rules, which include noise-related criteria. Where a unit doesn't meet those criteria, or the installation needs planning permission for another reason, the council may ask for noise information.

Commercial heat pumps and larger installations are more likely to need a formal assessment, often with reference to BS 4142.

What the council usually wants to know

  • the make, model and published sound data for the unit;
  • where it will be positioned and any screening or enclosure;
  • the distance to neighbouring windows and gardens;
  • when it will run, including at night.

Getting it right early

Small changes to position or screening can make a real difference. Involving an acoustic consultant before installation is usually easier than resolving a complaint afterwards.

Common questions

Do all heat pumps need planning permission?

No. Many domestic installations fall under permitted development, subject to criteria. Rules differ between England, Wales, Scotland and Northern Ireland, so check what applies to you.

What information should I have ready?

The equipment model, a site plan showing its proposed position, and any correspondence from the council.

This page is general information, not professional acoustic or planning advice. An acoustic consultant can confirm what applies to your project.

Planning a heat pump? Tell us about your project.

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